FAQ

Frequently Asked Questions (FAQ) - MCRO Electronics Installation Services

1. What types of electronic products does MCRO install? At MCRO, we offer installation services for a wide range of electronic products, from TVs and sound systems to security cameras and more. If you have a specific product inquiry, feel free to contact us.

2. What are the service areas covered by MCRO? Currently, we provide our installation services in New York and New Jersey. We are continuously working to expand our coverage and reach more locations.

3. How can I schedule an installation with MCRO? Scheduling an installation with MCRO is easy through our online platform. Simply visit our service scheduling page, choose the type of installation you need, and select the date and time that suits you best.

4. Does MCRO offer installation services on weekends or at specific times? Yes, we understand your time is valuable. We offer installation services during weekends and also during non-standard business hours. During the scheduling process, choose the option that fits best with your schedule.

5. How long does a typical MCRO installation take? The duration of an installation can vary depending on the type of product and the complexity of the task. Our technicians are trained to perform efficient installations without compromising quality. When scheduling the service, we will provide you with an estimated time.

6. Does MCRO provide a warranty on its installation services? Yes, we guarantee the quality of our installation services. If any issues arise related to the installation performed by MCRO, contact us immediately, and we will do our best to address it.

7. Can I cancel or reschedule an installation after it has been booked? Yes, we understand that unforeseen circumstances may arise. You can cancel or reschedule an installation with prior notice. Visit our online scheduling change section to manage your appointment.

8. Does MCRO offer installation services for businesses? Yes, MCRO provides installation services for both homes and businesses. If you have specific needs for your business, please contact our team, and we'll be happy to discuss how we can assist you.

9. What are the accepted payment methods for MCRO? We accept a variety of payment methods, including credit/debit cards and other secure options. You can find more details about payment options during the online scheduling process.

10. How can I get in touch with MCRO customer service? We're here to assist you. You can reach our customer service team through support@mcrotec.com We also offer a contact form on our website for additional inquiries and questions.